#DoorstepChallenge colleague early bird kit terms and conditions


The promoter is Co-operative Group Limited (a registered society under the Co-operative and Community Benefit Societies Act 2014, Registered no. 525R) with registered office at 1 Angel Square, Manchester M60 0AG (the “Co-op”). References to “we”, “us” or “our” in these terms and conditions are references to the promoter.


By commenting on a Facebook post by the “Co-op Colleagues” Facebook page and then responding to a Facebook private message from the promoter to confirm their postal address, participants can receive 1 of 200 available #DoorstepChallenge early bird kits (“Kit”) reserved for Co-op employees. Please read these terms and conditions in full for more information.

By participating in this promotion, participants accept these terms and conditions and their agreement to be bound by them. These terms and conditions take effect immediately upon participation. If these terms and conditions are not accepted in full, then prospective participants should not take part.


This promotion is only open to employees of the promoter who are aged 16 years or over and are residents in England, Scotland, Wales or Northern Ireland, excluding anyone who is directly connected with the administration of this promotion and their immediate family members. If you are under the age of 18, you must obtain written parental consent to participate and claim the Kit.

By participating in this promotion, each participant confirms that they are eligible to do so and claim the Kit. We may require participants to provide proof of their eligibility to participate.

How to apply

This promotion will be open from 16:00 on Tuesday 28 November until 17:00 on Thursday 30 November 2017 (the “Closing Date”).

On Tuesday 28 November 2017 at 17:00 the promoter will publish a post (“Facebook Post”) on the “Co-op Colleagues” Facebook page (“Facebook Page”) inviting employees to apply for a Kit

To apply for a Kit participants must:

like the Facebook Page (or have already done so on a previous occasion);

post a comment on the Facebook Post by no later than 16:00 on the Closing Date; and

respond to a private message from the promoter requesting the participant to confirm their postal address within 1 day.  

The recipients of a Kit (“Recipients”) will be selected on a strictly first come first served basis. Participants will be informed whether they are a Recipient by private message from the promoter on confirmation of their postal address. No purchase of goods is necessary to participate and participants must have an active Facebook account. Maximum 1 Facebook comment and 1 Kit per person.

Recipients will receive 1 Kit which contains: 1 x Goodwill stocking, 1 x £5 Co-op gift voucher, 1 X musical Christmas card and 1 x How-To Guide on taking part in our “#DoorstepChallenge”. There are a total of 200 Kits available and are subject to availability. We reserve the right to substitute the Kit with a gift of equal or greater value if circumstances beyond our control make it necessary to do so but there will be no cash alternative available. Redemption of the Co-op gift vouchers will be subject to the terms and conditions printed on them. We will not be responsible for any gift vouchers that are lost or stolen or unused by the expiry date. The Kit cannot be claimed by a third party on a Recipient’s behalf.

For the avoidance of doubt, if we do not receive details of a valid England, Scotland, Wales or Northern Ireland postal address from an entrant within 1 day of requesting this information, then that participant will not qualify to receive a Kit.

Kits will be delivered to valid addresses in England, Scotland, Wales or Northern Ireland only (postage included).  Recipients should allow 28 days from providing their postal address for delivery of the Kit. We do not accept responsibility for the Kit being lost or delayed in the post or for any additional costs incurred for re-postage.

Recipient announcement

The name and county of residence (if known) of each Recipient will be available within six weeks after the Closing Date by sending a SAE to Social Team, 8th Floor, 1 Angel Square, NOMA, Manchester, M60 0AG

Limit of liability

As far as is permitted by law, we, other members of the Co-operative Group and 3rd party agencies acting on our behalf will not in any circumstances be responsible or liable to compensate a Recipient or accept any liability for any loss, damage, personal injury or death occurring as a result of participating in the promotion except where it is caused by our or our 3rd party agencies’ negligence.

We will not be liable for system failures, network errors, errors or unavailability to the Facebook website and/or an entrant’s Facebook account, hacks on the system or personal computer/mobile device issues. Facebook private message is not a secure method of communication and any such transmission is sent at the sender’s own risk.

We will not be liable for comments which are not received or which are incomplete, corrupt or delayed for any reason or for any incomplete or incorrect postal addresses provided. Proof of transmission will not be accepted as proof of receipt.

Data protection

We, other members of the Co-operative Group and 3rd party agencies acting on our behalf, may collect personal information from you in accordance with the Data Protection Act 1998 and other applicable data privacy laws. Except as set out in clause 14 below, we and other members of the Co-operative Group will only use your information for the purposes of administering this promotion.

By entering this promotion, you agree that if you receive a Kit we, other members of the Co-operative Group and 3rd party agencies acting on our behalf may use your comment, name, photo or image, county of residence and any testimonial you have provided to us, for promotional purposes (including on our websites, social media, within our magazines or within promotional emails).


If there is any reason to believe that a participant has breached these terms and conditions, we reserve the right to exclude that participant from taking part in this promotion.

We may disqualify any participant suspected of fraud or cheating including, without limitation, through the manipulation of codes, multiple comments or Facebook accounts, or otherwise fraudulently falsifying data or acting fraudulently or dishonestly in our opinion. Participants that have posted comments/content that are offensive, defamatory, obscene, constitute spam or are otherwise unlawful may also be disqualified at our discretion. We shall not accept liability for the content or accuracy of any content posted by participants and reserve the right to remove content.

We reserve the right to cancel this promotion without prior notice in the event of circumstances arising beyond its control that make it necessary to do so.

This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. Facebook is not responsible to participants in respect of any aspect of this promotion. By participating, you are providing information to the promoter and its 3rd party associates contracted for the purpose of administering this promotion and not to Facebook.

We reserve the right to hold void, suspend, cancel or amend these terms and conditions at any time. Revised terms and conditions will be available on our website at https://coop.uk/doorstepchallengeterms.

Our decision is final in every situation (including any decision not covered by these terms and conditions) and no correspondence will be entered into about it.

This promotion and the terms and conditions of it are governed by and shall be construed in accordance with the law of England and Wales.